|| Agriculture, Forestry, & Fishing, Computers, Software, Customer Service and Call Center, Engineering, Information Technology, Installation, Maintenance, and Repair
Associate Technical Support Engineer - Dynamic Endpoint|
To be used only for grade 75 or 76 in the US. Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.
Shift 1 (United States of America)
US, Texas, Plano
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