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Job Title: 40418 - Quality & Medical Services Administrative Specialist
Location: St. Paul, MN United States
Position Type: Full Time
Post Date: 05/22/2020
Expire Date: 06/22/2020
Job Categories: Nonprofit and Volunteer Services
Job Description
40418 - Quality & Medical Services Administrative Specialist
The Quality and Medical Services Administrative Specialist is part of a strong team dedicated to helping people meet their basic needs so they can live in dignity and achieve their highest potential. In this role, the Quality and Medical Services Administrative Specialist coordinates the administrative and resources needs for both the Quality and the Medical Services Departments through a variety of clerical and administrative support duties. This includes working independently within a team environment while also managing multiple priorities to accomplish tasks within the required time frame. Occasional travel is required as the Quality and Medical Services Administrative Specialist provides on – site support for regulatory surveys when needed.

Primary Responsibilities Include:
• Providing clerical and administrative support duties such as: processing mail, preparing and filing correspondence; preparing reports and documents; and responding to phone and email requests
• Assisting in the statewide medical staff credentialing/privileging process
• Preparing written correspondence for internal and external communications, entering data and maintaining correspondence records
• Providing expert level software advice regarding word processing, presentation and spreadsheet software
Qualifications & Requirements
Minimum Qualifications:
• Customer Services skill sufficient to provide information to internal and external contacts including phone calls and walk-in contacts in helpful and courteous manner
• Data Entry skills sufficient to update entries or create and apply the basics of spreadsheets and supply/retrieve information in databases
• English Language skills sufficient to to compose correspondence with accurate spelling, grammar and punctuation; and to communicate effectively with co-workers, customers and the general public
• Physical Demands including the ability to lift and move paper and batched documents of up to 10 pounds; ability to move arms on a continual basis sufficient to open mail, sort and file documents
• Spreadsheets skills sufficient to develop and modify basic spreadsheets; and sort and extract data
• Typing/Keyboarding skills sufficient to complete a variety of reports, letters and data summaries
• Word processing skills sufficient to develop and modify a variety of correspondence, records and reports; perform mail merges, develop forms and charts
• Desktop Publishing skills sufficient to create educational materials and maintain key contacts
• Specialized Terminology including the ability to use and export from programs such as Avatar (or electronic health records), Access, and/or Business Objects

Preferred Qualifications:
• Office administration experience
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Contact Information
Contact Name:Heidi Peura
Contact Email:heidi.peura@state.mn.us
Company Description:
The Minnesota Department of Human Services (DHS) helps provide essential services to Minnesota's most vulnerable residents. Working with many others, including counties, tribes and non-profits, DHS helps ensure that Minnesota seniors, people with disabilities, children and others meet their basic needs and have the opportunity to reach their full potential. At DHS our goal is to meet people where they are at, and focus on outcomes to improve life situations, and to get people the help they need so they can reach their full potential.
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