Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Singles Forums Chat
Home > Career Center > Job Seekers > Job Search
Job Title: Desktop Support Admin
Company Name: WIlliam Hill
Location: Las Vegas, NV United States
Position Type: Full Time
Post Date: 07/21/2020
Expire Date: 09/21/2020
Job Categories: Information Technology
Job Description
Desktop Support Admin
What You Will Do…

Track and manage hardware and software, including asset inventory and licensing.
Develop and maintain standardized desktop and laptop images.
Build and deploy desktops and laptops as required using imaging software.
Effectively utilize work order ticketing system to manage operational tasks.
Provide desktop hardware and software troubleshooting and support
Maintain printers, projectors and other peripheral technology.
Support impromptu company meetings and events by setup, configuration, and operation of required IT equipment.
Provide specification and procurement of new software and hardware related to desktops and peripherals.
Work with department managers to help make new hardware procurement decisions that      intersect with IT equipment.
Provide user assistance and coaching in the best practice use of existing software and hardware.
Develop and maintain a strategy for an efficient and satisfying desktop user experience.
Lead the implementation of new desktop software and major upgrades.
Work closely with Network and System Administrators to address overlapping issues.
Lead and coach Desktop Support Analysts.
Complete quarterly training as defined by supervisor.
Perform other duties as necessary.
Qualifications & Requirements
What You Will Need…

Strong communication skills with the ability to deal with stakeholders at all levels
Collaborative approach and strong relationship building skills
Associates degree in a related field required, Bachelor’s degree preferred.
Five or more years’ experience in a Desktop Support Analyst position.
2 years’ experience leading and supervising a team.
Experience with SCCM preferred.
Proficient in MS Office: Outlook, Word, and Excel.
Must be highly customer focused and service oriented.
Must have good attention to detail and high analytical problem-solving abilities.
IT Service Management tooling experience
Advanced technical support experience with the following technologies:
Active Directory administration
Microsoft Windows OS’s and Office applications (O365)
Apple Hardware and MacOS
OS and application deployment tools and imaging software
Endpoint Management technologies
Infrequent travel may be required at times
Share |
Contact Information
Company Name: WIlliam Hill
Apply Now | Forward Job to a Friend | More Jobs From This Employer

(Advertise Here)
Who's Online
>> more | invite 
Black America Resources
100 Black Men of America

Black America's Political Action Committee (BAMPAC)

Black America Study

Black America Web

CNN Black In America Special

NUL State of Black America Report

Most Popular Bloggers
deacon ron gray has logged 139433 blog subscribers!
agnes levine has logged 59195 blog subscribers!
tanisha laverne grant has logged 52765 blog subscribers!
harry watley has logged 22254 blog subscribers!
gregory boulware, esq. has logged 19213 blog subscribers!
>> more | add 
Latest Jobs
Mambership Manager with The Frick Pittsburgh in Pittsburgh, PA.
Accounting Operations Representative with Tropical Financial Credit Union in Miramar, FL.
Senior Vice President, Chief Lending Officer with Tropical Financial Credit Union in Miramar, FL.
Senior Partnerships Success Specialist with Action Network in Virtual, US.
Associate Technical Trainer with Amazon Web Services in Varies, WA.
>> more | add