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Job Title: Director, Employee Relations and Learning & Organizational Development
Company Name: University of Tennessee
Location: Knoxville, TN United States
Position Type: Full Time
Post Date: 08/11/2020
Expire Date: 10/11/2020
Job Categories: Research & Development
Job Description
Director, Employee Relations and Learning & Organizational Development
University of Tennessee
Knoxville, TN

Director, Employee Relations and Learning & Organizational Development
Office of Human Resources

The University of Tennessee, Knoxville is seeking an experienced Human Resource Director to lead the Employee Relations and Learning & Organizational Development teams. The Director will have the opportunity to oversee a team of dedicated, enthusiastic professionals who bring passion to their work every day.

Our HR team is highly active across our campus and broader community and is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. We offer a culture that is supportive of respect, equity and broad participation to meet the needs of our campus.

Summary of Accountabilities
The Director is a member of the senior leadership team and provides leadership and direction to the Employee Relations and Learning and Organizational Development (L&OD) units for UTK area Human Resources. Provides advice and counsel to leadership in matters involving human resources concerns, and partners with campus departments on multi-faceted organizational redesign needs. Leads team in assessing campus learning and professional development needs and proactive employee relations strategies, developing innovative programs and solutions, and evaluating effectiveness. Develops strategic direction and goals for these units, guides implementation, and develops innovative approaches to HR services for the UTK area.

Duties & Responsibilities
Provides oversight of the Employee Relations and L&OD units to include:
Learning & Organizational Development
• Hiring associates, supervising their activities, addressing performance and partnering on career development
• Responding to and addressing issues and concerns raised by the unit's associates
• Developing and conducting annual performance reviews
• Providing advice and counsel to two teams of HR professionals
• Assigning and reviewing the work and special projects assigned to the associates
• Leading or serving on committees including HR employees and others to address campus/area concerns
• Developing meaningful and creative metrics to measure effectiveness
• As member of senior leadership team, align HR strategy with campus strategic vision

Employee Relations Management
• Providing advice and counsel regarding campus policies and procedures
• Assisting leadership involved with employee relations concerns
• Assisting employees with conflicts between themselves and other employees and/or management
• Providing assistance and guidance to management should a reduction-in-force or the elimination of externally-funded positions become necessary
• Conducting pre-termination hearings and/or employee grievances
• Responding to 946-CARE calls by referring the employee to the appropriate resources or requesting a review of the situation be the CARE committee
• Meeting with and conducting monthly Employee Relations Committees meetings to respond to concerns and provide pertinent and up-to-date information
• Conducting investigations of employee or management concerns. interviews affected employees; analyzes responses; summarizes findings; develops recommendations; and presents results summary and recommendations to the appropriate administrator(s)
• Identifying efficiencies and program enhancements
• Developing and implementing strategic direction for area

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The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.
Qualifications & Requirements
Minimum Requirements
• 5-7 years of cumulative, progressive experience in several functional units with HR: Employee Relations, Learning & Development, Recruitment, Benefits, HRIS and/or Records Management.
• 5 years of supervisor/management experience

Required Education
• Bachelor's degree in relevant field.

Preferred Experience
• Experience directly delivering and/or supervising Employee Relations and Organizational Development activities.
• Experience supervising/managing multiple units with numerous staff within an HR setting.
• Experience working in higher education.
• Demonstrated commitment to diversity and inclusion and service to community

Preferred Education
• Master's degree

Knowledge, Skills & Abilities
• Knowledge of applicable federal and state regulations/laws affecting the employee/employer relationship
• Knowledge of management philosophies and techniques.
• Knowledge of HR and professional content areas
• Excellent verbal and written communication skills.
• Conflict management skills.
• Skills necessary to research complex issues, analyze the information, and develop cogent, logical and appropriate recommendations.
• Skills necessary to create training programs or presentations on a variety of topics and present to a variety of audiences
• Skills necessary to manage employees including: developing goals, visions, mission identification and share such with associates
• Skills necessary to make presentations to groups of employees and respond to related questions
• Ability to read, synthesize, analyze, and present data
• Ability to write reports and present recommendations
• Ability to develop and present training programs and other presentations
• Ability to speak in public settings
• Ability to represent HR, the campus or the University to interested parties.
• Ability to write clearly and concisely to create readable and easily understood, memos, letters, reports and/or analyses.
• Ability to respond to and address employee and management concerns
• Ability to diffuse potentially disruptive situations before they escalate
• Ability to interpret policies and explain the interpretation

To be considered for this opportunity, please submit a cover letter, resume and contact information for three (3) professional references.
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Company Name: University of Tennessee
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