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Company Name:Roundy'sPosition Summary
Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job FunctionsMeet/exceed customer expectations for ease of shopping, variety, freshness, and cleanlinessAdhere to local, state, and federal laws, food safety procedures, and company guidelinesReceive customers orders from Order Selector according to guidelines; store products in optimal temperature zonesInitiate and complete selection process for customers on-line ordersRead and follow directions given in the note sectionEnsure quality and freshness of all items chosenCommunicate with customers via a portable phone and respond to calls in a professional and timely mannerRetrieve each customers order from all staging locations and ensure order accuracy; load order into customers' carsProcess the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockScan and bag orders on the go while following all bagging standardsCommunicate any substitutions or exceptions to customers order at time of pick-upMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisorInspect equipment and notify store e-Commerce supervisor or other store management of items in need of repairPerform required opening and closing proceduresLearn and adapt to new and improved processesAssist in training new e-Commerce team membersMeet/exceed productivity standardsMust be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum Position QualificationsAbility to work without supervisionAbility to read shelf tagsExcellent oral/written communication skillsBasic math skills (i.e., counting, addition, and subtraction)
Desired Previous Experience/EducationAny experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Jobs at Roundy's:At Roundy's, our values are rooted in the Midwest âwe work hard and we believe in the team members that make what we do possible each day. Itâs these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years.Here, youâll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.
Kroger Family of Companies employs nearly half a million associates who serve customers
in 2,782 retail food stores under a variety of local banner names in 35 states.
Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers
and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human
Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities
by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules,
benefits and room for advancement.
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