Technician / Cadet - Seasonal - Willowbrook, TX

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Job Title: Technician / Cadet - Seasonal - Willowbrook, TX

Company Name:	Best Buy
Location:	Houston, TX
Position Type:	Full Time
Post Date:	04/17/2024
Expire Date:	06/16/2024
Job Categories:	Customer Service and Call Center, Installation, Maintenance, and Repair

Job Description

Technician / Cadet - Seasonal - Willowbrook, TX

The Cadet is responsible for assisting with the delivery, installation, repair, and haul away of consumer electronics. They assist in performing a variety of fulfillment duties which include delivery, installation, integration, networking, and repairing consumer electronics devices. Their primary focus is on home theater equipment.

At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.

Key Responsibilities

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
Provides a seamless client experience by advising on product placement and recommendations regarding product, service, and content.
Assists on two person jobs and performs work alone.
Manages inventory and vehicle maintenance in partnership with other agents.
Processes paperwork and payment, provides feedback and training opportunities to the store teams, and completes store stock repairs.

Basic Qualifications

6 months of consumer electronics experience in sales, operations, or services
Able to carry, lift, push, or pull up to 75 pounds alone or 150 pounds as part of a team with or without accommodation