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||Remote - US, None, CT United States
Enterprise Sales Director - Northeastern Region |
(position may be located in New Jersey, Greater New York City or Connecticut)
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
The Enterprise Sales Director creates, identifies, and closes sales within our Northeastern region for a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. States for this region include: Pennsylvania, Maine, New Hampshire, Vermont, Massachusetts, Rhode Island and Connecticut.
We only hire professionals who have a minimum of 7 plus years operating, selling, or servicing customer contact/engagement centers for Sales or Service. Your relevant experience is paramount to being considered. Candidates must have a proven sales track record and possess a high level of professionalism, persistence, focus, and ability to execute while selling or serving our customers. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and transactional deals.
Create and drive revenue within a specified region or list of named accounts
Generate business opportunities through professional networking and cold-calling
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Meet and exceed all quarterly and annual sales quotas
Own the sales cycle from lead generation to closure
Develop business plan and present the business plan during quarterly review sessions
Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
Self-generate leads from a personal connections, referral partners, and regional networking events
Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Qualifications & Requirements
7+ years of outside enterprise software sales experience in the cloud contact center software or on-prem contact center
Be able to work independently and as part of a team in a fast paced, rapidly changing environment
Experience selling at the C-level
Knowledge of territory or accounts assigned
Proven track record of sales excellence
A proven sales hunter and closer
Superior professional presence and business acumen
|Contact Name:||John Martin|
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.