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Job Title: Retail Omni Channel Lead
Company Name: Dick's Sporting Goods
Location: Rochester, NY
Position Type: Full Time
Post Date: 11/26/2020
Expire Date: 01/30/2021
Job Categories: Accounting/Auditing, Information Technology, Retail/Wholesale, Sales, Sports and Recreation, Executive Management
Job Description
Retail Omni Channel Lead

This position is responsible for leading and coordinating
all omni-channel activities in the store including ship from store and buy
online pickup in store. Responsibilities
also include conducting loss prevention procedures related to omni-channel
activities and training associates on omni-channel tasks

Coordinate Daily Omni-Channel Tasks:
  • Effectively lead associates through the daily
    SFS pick and pack process according to company standard operating procedures
  • Ensure a sufficient quantity of SFS supplies are
    on hand to meet demand (bags, boxes, packing tape, toner, free return labels,
  • Assist in the completion of incoming BOPIS orders
    including picking, pack checking and prepping orders for hold bins
  • Support the Customer Pickup Process for BOPIS
    orders by retrieving orders from the stockroom and providing to the Head Coach
    in a timely manner
  • Complete the BOPIS aged order review on a daily
    basis including review of orders, changing status in the system and returning
    product to the sales floor
  • Provide feedback to the management team on the
    omni-channel activities that are occurring in the store
Inventory Control:
  • Complete daily UPS Box Count Audits
  • Maintain the SFS Box Count and Store Manager Box
    Audit Binder to company standards
  • Assist in the completion of SFS box audits
    according to company standards
  • Assist in training associates on the SFS and
    BOPIS system and the documented Standard Operating Procedures

We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.

On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.


Success Profile:

  • Flexible Availability - Including Nights, Weekends, and/or Holidays
  • Customer-service oriented
  • Problem solving and troubleshooting capabilities
  • Strong details orientation
  • Superior organizational abilities
  • Process and Procedure oriented

Click HERE to review our Rewards & Benefits Information

DICK'S Sporting Goods is an Equal Opportunity Employer.

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Company Name: Dick's Sporting Goods
Company Description:
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