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Job Title: Network Analyst I/II/III
Company Name: Greenville Utilities Commission
Location: Greenville, NC United States
Position Type: Full Time
Post Date: 01/26/2021
Expire Date: 03/26/2021
Job Categories: Information Technology
Job Description
Network Analyst I/II/III
Network Analyst I/II/III

Salary Range: $48,713.60 - $99,424.00

Greenville Utilities Commission (GUC) Information Technology Department is recruiting for a Network Analyst within the IT Infrastructure team to provide technical assistance in the planning, configuration, deployment, maintenance, troubleshooting and security of GUC network and infrastructure services.

This is achieved by assisting in the development, implementation, and support of network, infrastructure, and security technologies.

The successful candidate will serve on the team that supports enterprise-level, mission-critical services and technologies such as firewall and VPN systems, managed SIEM solution, network access control (NAC) systems, data center, intrusion detection and prevention (IDP) systems, vulnerability management, and endpoint detection and remediation solutions.

Some of the essential functions of this role include:

Troubleshooting and resolving service desk cases related to network and security issues.
Installation and maintenance of GUC's network infrastructure.
Proactively monitoring and responding to cybersecurity threats, including incidents from managed SIEM solution.
Assisting in administration and maintenance of the network and security systems, including routers, switches, firewalls, VPNs, VoIP, reverse proxy, IDP system, NAC system, and other IP devices and technologies.
Assisting in administration of user cybersecurity training and email phishing program.
Assisting in the implementation of new solutions to secure the network and systems.
Executing tasks for installation and implementation of equipment and applications as part of a larger project plan.
Partnering with outside vendors during installation, configuration, support, repair and/or removal of equipment or services.
Maintaining network and security documentation, including diagrams, standard operating procedures, and work instructions.
Utilizing software and hardware diagnostic tools to identify, diagnose, and repair complex problems and factors affecting servers, security equipment and/or network performance.
Participation in after hours' support to sustain systems and service levels.
Based on role assignment, the successful candidate may be expected to contribute in several other key areas: server administration; datacenter; backup and recovery; and SAN/NAS administration.

Minimum Requirements:

Network Analyst I - Associate Degree, along with under and including a year of related experience.

Network Analyst II - Associate Degree, and 1-3 years' related experience.

Network Analyst III - Bachelor's Degree, and 3-5 years' related experience.

Current Microsoft Certified System Engineer (MCSE), as well as Cisco CCNA, preferred. Knowledge and experience with mainstream networking operation system software, Cisco, Oracle Linux, Microsoft Windows, NetApp, Citrix, Oracle Virtual Manager, and VMWare are desirable.

Anticipated hiring range is $48,713.60 - $82,867.20, commensurate with experience. Work schedule is Monday - Friday 8:00 a.m. to 5:00 p.m. Participation in a 24 x 7 on-call rotation schedule is required. Valid Driver's License is required. Applications will be accepted until sufficient applications are received, and the position may close at any time without notice.

Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. Interested persons can contact the Human Resources Office at (252) 551-1513 if you have any questions. Our office is located on 801 Mumford Road.

Online applications only accepted thru GUC website at www.guc.com.
"An Equal Opportunity Employer/Affirmative Action Employer”
“Greenville Utilities Commission participates in E-Verify ”
Qualifications & Requirements
Minimum Requirements:

Network Analyst I - Associate Degree, along with under and including a year of related experience.

Network Analyst II - Associate Degree, and 1-3 years' related experience.

Network Analyst III - Bachelor's Degree, and 3-5 years' related experience.

Current Microsoft Certified System Engineer (MCSE), as well as Cisco CCNA, preferred. Knowledge and experience with mainstream networking operation system software, Cisco, Oracle Linux, Microsoft Windows, NetApp, Citrix, Oracle Virtual Manager, and VMWare are desirable.
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Contact Information
Company Name: Greenville Utilities Commission
Company Description:
Greenville Utilities Commission (GUC) is an award winning local utility providing electric, gas, water, and waste water services to the residents and businesses of Greenville, NC and the surrounding communities. We are your neighbors and we are dedicated to our mission of enhancing the quality of life for those we serve by providing safe, reliable utility services at the lowest reasonable cost, with exceptional customer service. Our dedicated team members are committed to doing their best for our customers and co-workers every day. We recognize that our employees are our most valuable resource and encourage innovation and promote excellence through lifelong learning.
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