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What Operations Management contributes to Cardinal Health

Operations Management is responsible for strategic oversight and leadership direction within the Operations function.

Job Summary

• This role resides in the US and reports into the Senior Director of ST and Global S&R.

• The role is directly responsible for the performance and oversite of the Sustainable Technologies Operations & Logistics related to Service & Repair existing and new setups, 3rd party material Collections and Blended Code kitting. As the leader of these processes, this person will drive optimal performance by working with a cross functional team as well as the 3rd party provider and distribution network. The Leader will pull together these teams on a frequent basis to collectively review metrics, and drive the key priorities listed below.

  • Org Structure within the Center Led Organization reporting into this Leader

  • Direct reporting of Collections organization, Supervisory, and analyst roles.

Accountabilities

• Operations Management is responsible for strategic oversight and leadership direction within the Operations function

• Managing all Customer facing aspects (includes Heritage/Hovertech contracts)

• Managing S&R through ST P&L and partnership with Finance to include standard reporting elements (FCST, R&O, KI, VIP, S&OP)

• Managing Heritage Collections team

• Managing NPWT & Thermometry operations within ST

• Managing DC B-Code kitting operation

• Supporting future expansion projects and globalization of S&R / Reprocessing including International opportunities.

• Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management

• Interactions normally involves resolution of issues related to operations and/or projects

• Provides leadership to managers and experienced professional staff; may also manage front line supervisors and/or business support staff

• Manages an organizational budget

• Develops and implements policies and procedures to achieve organizational goals

• Assists in the development of functional strategy

• Decisions have an extended impact on work processes, outcomes, and customers

• Persuades others into agreement in sensitive situations while maintaining positive relationships

Qualifications

• Bachelors degree or masters degree preferred

• OPEX Black Belt certification preferred

• 3-5 years of operations, financial and transactional information flow management experience with demonstrated knowledge of medical device Reprocessing and Service & Repair preferred.

• 3-5 years' experience of leading operational footprint through business excellence/continuous improvement (DMAIC) transformation methodology preferred.

• Understanding of Global Trade and Regulatory requirements and the ability to work with SMEs in this area to ensure compliance.

What is expected of you and others at this level

• Manages department operations and supervises professional employees, frontline supervisors and/or business support staff

• Participates in the development of policies and procedures to achieve specific goals

• Ensures employees operate within guidelines

• Decisions have a short-term impact on work processes, outcomes, and customers

• Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management

• Interactions normally involves resolution of issues related to operations and/or projects

• Gains consensus from various parties involved

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.