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Job Title: Parking Service Officer (Coral Gables campus)
Location: Princeton, NJ United States
Position Type: Full Time
Post Date: 10/09/2021
Expire Date: 12/09/2021
Job Categories: Biotechnology and Pharmaceutical
Job Description
Parking Service Officer (Coral Gables campus)
The Department of Facilities - Parking & Transportation has an exciting opportunity for a full-time Parking Service Officer to work in the Coral Gables Campus.

The Parking Service Officer provides excell

ent customer service while striving to exceed the University’s standards for safety, responsiveness, and professionalism. Furthermore, the Parking Service Officer monitors and enforces assigned parking zones, facilitates traffic control, and offers motorist assistance to all individuals on University grounds.

CORE JOB FUNCTIONS

Writes warnings and citations for illegally parked vehicles and contacts towing company.

Patrols assigned area(s) by vehicle or on foot to ensure public compliance with applicable ordinances.

Inspects grounds and reports any identified safety hazards.

Maintains close communications with dispatch personnel using available equipment.

Retrieves information pertaining to vehicle registration and status using handheld computer.

Investigates and answers complaints regarding contested parking citations.

Maint
ai
ns records such as logs of parking enforcement activities.

Safeguards and keeps equipment in good working condition.

Provides assistance to motorists needing help with problems, such as flat tires, keys locked in cars or dead batteries.

Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent

Certification and Licensing:

Not Applicable

Experience:

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

Skill
in c
ompleting assignments accurately and with attention to detail.

Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

Ability to process and handle confidential information with discretion.

Ability to work evenings, nights, and weekends as necessary.

Commitment to the University’s core values.

Ability to work independently and/or in a collaborative environment.

Proficiency in computer software (i.e., Microsoft Office).

Ability to operate a motor vehicle

Valid State of Florida driver’s license

DEPARTMENT ADDENDUM (specific to Coral Gables campus)

Department Specific Functions

Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance, and report safety hazards. /> li>
Write warnings and citations for illegally parked vehicles.

Maintain close communications with dispatching personnel, using two-way radios or cell phones.

Respond to and make radio dispatch calls regarding parking violations and complaints.

Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be towed.

Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.

Enter and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers.

Investigate and answer complaints regarding contested parking citations, determining their validity.

Prepare and maintain required records, including logs of parking enforcement activities, and records of conte
sted cit
ations.

Maintain assigned equipment and supplies such as handheld citation computers, citation books, rain gear, and street cones.

Provide information to the public regarding parking regulations and facilities, and the locations of streets, buildings, and points of interest.

Make arrangements for illegally parked or abandoned vehicles to be towed, direct tow-truck drivers to the correct vehicles, and complete tow record.

Perform traffic control duties such as setting up barricades and temporary signs.

Direct traffic and/or shuttle service for special details (e.g., commencement, seminars, housing intake, and assist in traffic management for special events on campus).

Provide assistance to motorists needing help with problems such as flat tires, keys locked in cars, or dead batteries.

Perform other duties, as assigned, which may include filing, lot maintenance
, or other
light office duties.

Provide coverage for information booths as necessary.

Must subscribe to the University’s Mission Statement and encompass the DIRECCT values and behaviors and Service Standards.

Department Specific Qualifications

Education:

High school diploma or GED.

Certification and Licensing:

Valid Florida Driver License.

Certified through Parking Enforcement Specialist Training (PEST) in order to issue County violations: if not already PEST certified then will be sent for training within 12 months of start date.

Experience:

Basic computer skills required, and proficiency with Microsoft Outlook.

Experience interacting with the public in a professional capacity.

Knowledge, Skills and Attitudes:

Ability to communicate effectively, both verbally and in writing.

Ability to observe, assess, and record hazardous conditions in parking structures.

Knowledge of public events safety and crowd control principles, procedures, regulations and standards.

Ability to exercise sound independent judgment.

Ability to resolve difficult or stressful customer service issues in a courteous and professional manner.
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Contact Information
Contact Email:Mitzi.Sacks@otsuka-us.com
Website:https://www.aplitrak.com/?adid=dC5ydWl6LjAxOTAyLjM2NTlAbWlhbWloZWFsdGguYXBsaXRyYWsuY29t
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