Field Service Technician - Western PA/ West Virginia|
At Trojan Technologies, we believe theres nothing more essential than delivering clean water to the world. Thats especially true in this critical moment, when the worlds supply of clean water is under substantial stress due to industrialization, increasing demand, and rising biological and chemical contamination. Our mission is to stem that tide: to ensure greater water confidence and environmental stewardship for people, industries, and municipalities, improving the lives of over one billion people globally.
As part of our global team, youll work alongside customers from municipalities to pharmaceutical and food and beverage companies to build creative, sustainable solutions. Youll also find a welcoming and supportive team that listens to your ideas and allows you to follow your strengths. All of us feel privileged to work on innovative technologies that bring clean water to the worldwe hope you will, too.
Trojan is proud to be one of Danaher's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, were working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
About the role
We are looking for an addition to our team who is self-motivated and has previous electrical troubleshooting and customer-facing experience! This is a fully remote position that will be dispatched from home and may be located in the Pittsburgh, PA area near our highest concentration of customers. Several locations have been listed for marketing purposes but only one position is available
Travel up to 80% by car and plane. Overnight stays at any of our company approved hotels will average 4 nights/week. There will be occasional travel for training to our head location in Canada as well.
This role will provide service installation, PMs, commissioning, repair, troubleshooting, and inspection services for all Trojan Technologies equipment. On-site work includes electrical, mechanical, chemical, and product training to customer equipment operators as required. Training will include on the job mentorship through more senior service technicians. We offer full benefits including paid vacation, company vehicle and cell phone, medical, dental, vision, and 401(k) matching all on Day 1!
Solve customer problems by diagnoses of component, system failures, or process issues to isolate root causes and implement corrective actions
Manage customer service expectations, satisfaction, and relationships for the installations in the region
Establish and maintain excellent customer relationships by periodic visits, exploring specific needs, resolving problems, and establishing proactive service strategies
Submit completed service reports for all work completed in the field
Are you qualified?
3+ years experience in a technical role required; electrical diploma, degree, or trade certification is an asset
Proven troubleshooting, electrical diagnostics, repair, and preventative maintenance skills
Solid understanding of Allen Bradley PLC platform with demonstrated ability to upload/download and fix programs is preferred
Drivers License and clean driving record required
Valid Passport required
When you join us, youll also be joining Danahers global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, youll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation.
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