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||Miami, FL Australia
|| Healthcare, Practitioner and Technician
The University of Miami, Miller School of Medicine has an exciting opportunity for a Full Time Director, Health Information Management (HIM). Plans and directs services related to Health Information Management (HIM) in accordance with applicable legal, professional, and accreditation standards. Services include identity management, document management, dictation and transcription, deficiency management, record completion, release of information, retention and destruction, and patient portal. Activities include developing and implementing policies and procedures at both the hospital and department level and leading a staff of 45 supervisors, technical, and clerical employees. Responsible for staff development, training and evaluation, support for health system committees and medical staff, optimal use of IT resources, space planning and hardware, and vendor/contract management. Ensures health information services are provided in a way that consistently exceeds customer expectat ions. Effectively represents the HIM department throughout the health system and serves as the liaison to governmental, educational, and accrediting organizations for HIM related matters.
Provides leadership and management expertise for all management and staff in HIM. Develops, organizes, manages, and directs departmental activities, establishes work priorities, and develops goals and objectives in relation to health system and department goals. Provides for adequate staffing, develops and delivers ongoing in-service education for staff to maintain and improve skills and performance levels. Directs departmental quality assurance and risk management programs and ensures correction of any deficiencies. Drives work effort to meet/exceed targets, delegates projects and requests where possible and retains Director level work. Develops and revises policies, procedures, and job descriptions according to UHealth guidelines.
Serves as an internal advisor on health information management issues including release of information, confidentiality, information storage and retrieval, and record retention as well as authorship and authentication of health record documentation, standardization of medical vocabularies, and use of classification systems.
Ensures that patient medical records are maintained in compliance with all laws, government regulations and accreditation standards. Ensures that medical records forms, systems, policies and principles are applied uniformly and consistently throughout the Health System.
Maintains the integrity of the master patient index at a level that exceeds national and state benchmarks. Identifies areas of improvement and collaborates with other departments/teams to improve compliance with patient identification/identity functions.
Designs, implements, and manages metrics for tracking and trending of all functional areas in HIM. Motivates direct reports and staff to meet or e xceed productivity and quality targets to ensure exceptional service for internal and external customers. Supports team in managing volume of work and staff assignments.
Maintains comprehensive level of knowledge, skill, and expertise in all aspects of patient privacy and confidentiality. Ensures compliance with all federal and state laws regarding privacy and security as they apply to record management activities. Develops procedures and standards to ensure confidentiality of patient health information; provides for timely and appropriate release of medical information in accordance with federal and state laws. Works collaboratively with leadership, risk management, privacy/security, compliance, IT, and HR to minimize the potential risk of privacy and security breaches, to mitigate damages if any, and to resolve related issues.
Implements and monitors compliance with all aspects of the Medical Staff Bylaws/Rules and educates staff as new requirements are a pproved. Provides for an effective and timely medical records dictation, transcription, and completion process which meets medical staff, administrative and accreditation requirements in a customer-oriented manner.
Leads and participates in administrative and medical staff committees, task forces, and work groups. Applies performance improvement methodologies (LEAN) to health information management and other processes throughout the health system.
Supports and implements the annual operating budget for the Health Information Management Department and capital expense requests. Submits all annual budgets and in a timely fashion. Monitors spending: routinely evaluates monthly productivity levels against target staffing levels and makes necessary operational adjustments to meet goals. Ensures resources are appropriate for departmental staff to meet job demands; considers future services and projects the budget accordingly. Educates employees about financial goa ls and objectives to encourage ownership and personal accountability.
Establishes and maintains professional relationships with national and local HIM associations and educational institutions to gain insight on future trends in the management of health information. Serves as the clinical site coordinator for all student affiliations.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Bachelorís Degree in related field
Minimum 5-7 years of progressive experience in acute care setting.
Knowledge, Skills and Attitudes:
Demonstrated knowledge and application of American Health Information Management Association (AHIMA), American Association of Medical Transcription (AAMT) Practice Standards, legal regulatory and policy requirements including Center for Medicare and Medicaid Services (CMS), Joint Commission, State of Florida, Office of Civil Rights (OCR), Health Information Portability and Accountability Act (HIPAA), Health Information for Technical and Economic Health (HITECH), and University of Miami UHealth Bylaws and Rules.
Significant technical knowledge of the build, implementation, and maintenance of a comprehensive electronic health record in an inpatient and ambulatory setting. Hands-on experience with Epic preferred. Advanced knowledge of Windows, Microsoft Office (Word, Excel, Powerpoint, Visio, Access, and OneNote), communication tools, HL7 interface message structure, integration, and reporting is required. Ability to utilize software tools for presentations, data analysis, trending, and communication to all levels within the organization.
Strong analytical skills to resolve problems and to improve, enhance, or upgrade complex clinical, financial, and patient centric systems and applications with the goal of improving data flow and availability. Work requires a high level of problem-solving due to the complexity of the situations encountered. Able to evaluate existing systems/set up as new applications or upgrades are implemented, providing optimum performance and workflow for areas of responsibility. Formal training in process improvement methodologies such as LEAN or Six Sigma is preferred.
Expert communication skills to effectively engage employees, direct reports, peers within the leadership team, members of the medical staff, the executive team, customers, and vendors. Work requires dealing effectively with conflicting views and mediating fair and workable solutions.
Any relevant education, certifications and/or work experience may be considered.
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