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Job Title: Facilities Coordinator
Company Name: Apple
Location: Austin, TX
Position Type: Full Time
Post Date: 05/15/2024
Expire Date: 07/12/2024
Job Categories: Administrative and Support Services, Construction, Mining and Trades, Customer Service and Call Center, Installation, Maintenance, and Repair, Other / General, Real Estate, Environmental, Energy / Utilities
Job Description
Facilities Coordinator

Posted: Jun 5, 2024

Weekly Hours: 40

Role Number:200551045

In RE&D, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and forward-thinking group that manages Apple’s workplaces and workplace services. We develop and run Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. The Facilities Coordinator is responsible for receiving, dispatching, and following up on maintenance work orders, collaborating closely with business partners and vendors, soliciting quotes for services, invoice verification and updating work order status.


You will be responsible for providing support to the Facilities Operations and Maintenance Team, including coordinating vendor support to facilitate various repairs and maintenance services throughout the company. Responsibilities will include: - Reviews and processes invoices, ensuring alignment with quoted and contractual rates - Provides clerical and project assistance - Assist employees and vendors with inquiries regarding repairs, invoicing, and maintenance PM’s - Answers telephones, emails and written correspondences - Supervise and maintain accurate records, databases and other documents - Maintains records of maintenance and other facility activity - Provide direction to vendors as needed and ensures vendors align with our policies and procedures - Complete general office duties as advised - Other duties as assigned

Key Qualifications

  • 4+ years demonstrated ability working in a fast paced multi-facility call center environment, with a focus on providing the best possible service to a multifaceted group of customers
  • Facilities experience is helpful
  • Experience with CMMS system, and/or invoice processing is a plus
  • Must be organized and very detail oriented
  • Strong customer service and problem solving proficiency
  • The ability to communicate effectively and provide clear, accurate and simple direction to contractors
  • Manages time efficiently with demonstrated ability to multi-task
  • Familiarity with Mac platform and Microsoft Office programs. Must have good typing skills
  • Strong analytical and problem solving abilities
  • Must work well under pressure in a demanding environment
  • Strong verbal and written communication skills

Education & Experience

College, technical training, or equivalent work experience required

Additional Requirements


  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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Contact Information
Company Name: Apple
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