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| Company Name: |
American Academy of Pediatrics |
| Location: |
Itasca, IL United States |
| Position Type: |
Full Time |
| Post Date: |
08/05/2024 |
| Expire Date: |
10/05/2024 |
| Job Categories: |
Administrative and Support Services, Healthcare, Other, Other / General, Medical, Nonprofit and Volunteer Services |
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Member Operations Coordinator
Would you like to work at one of the nation’s most respected, mission-driven organizations? If so, the American Academy of Pediatrics (AAP) is seeking a Member Operations Coordinator to support the AAP section/council member entity and section/council affiliate application process. This person will assist with the coordination and maintenance of accurate AAP membership records, approval and welcoming new national members, and preparation of monthly membership reports. They will also assist with ongoing CRM activities including enhancements, testing, and data management support and provide administrative support to the Member Operations and Data Services team. They will ensure premier member service in all communications.
Hours: 8:00am – 4:30pm, with a 1-hour lunch.
Qualifications needed:
• Bachelor’s degree in business, communications, or related discipline required or an equivalent combination of relevant education and work experience.
• At least two years’ related general administrative experience required, including some work with membership/customer relations activities, and maintaining database information. Experience with member data and eligibility highly desirable. Experience with membership marketing, project management, process improvement, and working in a medical association preferred.
• Excellent analytical, interpersonal, organizational, project coordination, customer service, and verbal/written communication required.
• Some overtime, evening/weekend work, and travel required.
Some tasks include:
• Produce and distribute section/council data and trend reports to help with strategic recruitment and retention decision making.
• Determine eligibility of section/council affiliate membership applicants as set forth in the pertinent AAP section/council bylaws. Correspond with applicants as necessary to obtain all documentation.
• Maintain complete and accurate records in the database for section/council members and affiliates.
• Work closely with section/council Membership Chairs to ensure timely and accurate approval of all section/council membership applications.
• Maintain a detailed report for tracking section/council memberships through the approval process.
Why work for the AAP?
• Flexible hours and a focus on work/life balance.
• State-of-the-art building equipped with standing desks, treadmill desks, cycle desks, on-site fitness center, and on-site exercise classes.
• An on-site cafeteria with food costs that are subsidized by AAP.
• Strong focus on mental health and wellness.
• Tuition reimbursement.
• Competitive PTO and sick leave.
• Annual year-end company-wide week off the last week of December.
• Excellent parental benefits, including adoption assistance.
• A full list of benefits can be found here (https://downloads.aap.org/DOHRAS/BenefitsAtAAP.pdf).
Hybrid work environment of 40% of work time in the office per month.
To learn more about the organization, see a full job description, and/or apply for the position, please visit https://www.aap.org/employment.
The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.
Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.
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| Company Name: |
American Academy of Pediatrics |
| Website: | https://www.aap.org/employment |
Company Description:
The American Academy of Pediatrics (AAP) is a membership organization of 67,000 pediatricians and approximately 500 staff committed to the optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. The AAP promotes pediatrics and advances child health priorities by developing policy, conducting research, building coalitions, raising public awareness, funding community-based projects, and supporting training and professional education for our membership.
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