Job Title: Administrative Assistant

Location: Annapolis, MD

Job Type: Direct Hire

Client: Non-Profit Organization

About the Organization:

Our client, a well-established private, non-profit organization in Annapolis, MD, is seeking a motivated and detail-oriented Administrative Assistant to join their team. This is a fantastic opportunity to support the organization's mission while working in a collaborative and dynamic environment. The ideal candidate will have at least 2 years of administrative experience and a passion for providing excellent service to members and the community.

Job Description:

As an Administrative Assistant, you will provide crucial front-office and membership services support, maintain data integrity, and assist with event planning. You will be the primary point of contact for membership-related inquiries, helping maintain smooth operations in various administrative areas.

Key Responsibilities:

Front Office and Membership Services Support

• Perform front office duties, including managing incoming calls and welcoming guests and staff.
• Serve as the primary contact for membership service-related information and resources.
• Process and distribute mail and packages.
• Maintain office supply inventory and equipment.
• Proofread documents, letters, and publications as necessary.

Database Administration Support

• Update and maintain membership contact information and critical data points.
• Maintain a statewide directory of contact information for active boards of education members and staff.
• Generate standard reports upon request from staff.

Retention Support

• Distribute membership-related communications, including BSA and Annual Conference updates, member events, and directories.
• Build and maintain communication and registration processes for professional development programming.
• Track member participation in committees, conferences, and professional development programs and generate reports on membership engagement. Experience with mail-merge is highly valuable.

Meeting and Event Support

• Provide virtual and in-person meeting and event support, including scheduling, communication, preparation, and setup.
• Report on event performance metrics, including survey responses.
• Create and distribute event attendance rosters and check-in materials.
• Monitor event registrations and send alerts for low registration numbers.
• Maintain the online event registration for board development events and conferences.
• Manage updates to the website, including the calendar of events.

Qualifications:

• High School diploma or equivalent required; additional education or certification is a plus.
• A minimum of 2 years of Administrative Assistant experience.
• Working knowledge of office equipment, including printers, copiers, and postage machines.
• Expert computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with website maintenance, database management, and CRM platforms (e.g., WordPress, Constant Contact, Cvent) is highly desirable.
• Ability to manage competing priorities and handle multiple tasks efficiently.
• Strong verbal and written communication skills.
• Skilled in interpersonal interactions, both individually and in team settings.

Compensation:

Competitive salary commensurate with experience up to $50K annually. Benefits are highly competitive- Health insurance with minimal cost to employee, Dental insurance, FSA, PTO, Tuition and Training reimbursement and more!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.