• System Design & Build

  • Configure and maintain Epic Resolute PB components, including charge capture, claim generation, payment posting, follow-up workflows, and reporting.

  • Collaborate with operational stakeholders to design efficient billing workflows aligned with compliance and revenue goals.

  • Develop and maintain build documentation, configuration standards, and change control processes.

• Implementation & Optimization

  • Participate in new Epic module implementations, upgrades, and optimization initiatives.

  • Conduct gap analyses to identify areas for process improvement and automation.

  • Lead testing cycles (unit, integrated, user acceptance) and coordinate remediation efforts.

• Support & Maintenance

  • Provide tier-2/3 support for end users; troubleshoot and resolve application issues.

  • Monitor system performance and coordinate issue resolution with Epic technical teams.

  • Maintain data integrity and ensure compliance with HIPAA and regulatory requirements.

• Collaboration & Communication

  • Act as a liaison between revenue cycle operations, IT, and Epic representatives.

  • Train and support users on system functionality and best practices.

  • Document system changes, workflows, and standard operating procedures.

• Reporting & Analytics

  • Build and maintain reports and dashboards in Epic (e.g., Clarity, Workbench, SlicerDicer) to support operational and financial decision-making.

  • Analyze trends in billing performance and identify root causes of denials or delays.

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range:  $33.36-$46.7
• Other Compensation (if applicable):
•  Review the 2025-2026 UMMS Benefits Guide