DESCRIPTION OF DUTIES:

• Forecasts and manages work volume, work schedules, and staffing levels to ensure business needs are met, acts as liaison with other departments.
• Sets goals for performance and deadlines in ways that comply with the company’s/departments plans and vision. Ability to identify strengths and weaknesses within team members and delegate projects and tasks accordingly.
• Ensures incoming and/or outgoing shipments are accurately received, tracked and transferred.
• Investigate and/or resolve freight discrepancies and issues.
• May oversee automated & manual production lines and/or pick/pack assembly lines.
• Manages complex projects and demonstrates situational adaptability with fluctuating deadlines.
• Ensures tasks are being performed by staff according to training, safety and Occupational Safety and Health Administration (OSHA) guidelines.
• Ensures company policies and established guidelines are followed for task completion, including meeting quality, efficiency, and accuracy standards. Facilitates quick and appropriate resolution of any and all challenges, discrepancies or miscommunications
• Drives innovation within the team, and develops methods for gathering metrics and workflow analysis to improve quality and efficiencies.
• Applies understanding of basic business finance including the ability to identify and quantify key drivers, develop, measure and report key metrics; assists manager in fiscal year budget planning.
• Monitors and evaluates performance of team and assess staff for the semi-annual review process.
• Coordinates with Manager and Human Resource representatives to resolve personnel/performance issues for assigned staff (coaching, documentation, etc.).
• Responsible for hiring decisions of hourly personnel and makes recommendations to manager for salary level.