Associate Product Manager
As an Associate Product Manager on the Recommendations team, you will support the design, development, and delivery of data driven, personalized experiences that help customers discover the right products and services at the right time. You will collaborate with cross functional partners, contribute to product discovery and execution activities, and help translate customer and business needs into clear product outcomes.
Ideal candidates are analytical, curious, detail oriented, and eager to grow into increasing product responsibility. This role offers the opportunity to learn recommender systems, machine learning-powered capabilities, and personalization strategies while contributing meaningfully to Best Buy's enterprise scale platforms.
This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
Key Responsibilities - Shape product outcomes by helping define goals, writing user stories, and translating strategy into clear, actionable work.
- Partner closely with engineering, data science, and machine learning teams to refine problem statements, clarify requirements, and support delivery of relevance- or recommendation-focused features.
- Support day-to-day product execution, including backlog grooming, sprint planning, writing acceptance criteria, and ensuring work is well-defined and testable.
- Assist in developing and improving ML-powered capabilities--such as ranking, scoring, experimentation, and model iteration--and analyze data to identify opportunities for product enhancement.
- Contribute to measurement and insight work by helping define success metrics, reviewing analytics and A/B test results, and using data to guide product improvements.
- Conduct basic customer research and competitive analysis, share insights with partners, and help document product learnings to support a strong, customer-centric product culture.
Basic Qualifications - 2 years of product experience in an Agile technology, data, or ML adjacent environment
- 1 year of direct exposure to recommendation, personalization, search, or decisioning systems (professional experience, coursework, or practical projects)
- Experience collaborating with cross functional teams (engineering, analytics, design, data science)
- Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing, or a related field--or equivalent practical experience
- Ability to use data and performance metrics to support product recommendations and prioritization decisions
Preferred Qualifications
- 1+ year of product experience supporting initiatives involving recommender systems, search, personalization, experimentation platforms, or ML driven decisioning
- Understanding of concepts such as ranking, retrieval, personalization strategies, exploration vs. exploitation, and basic model evaluation metrics
- Demonstrated contribution to product improvements that impacted engagement, conversion, or customer experience
- Strong written and verbal communication skills, including the ability to create clear requirements and articulate rationale behind product decisions
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include: - Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm
Best Buy is an equal opportunity employer.
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