An individual who performs clerical duties on the Behavioral Health Unit. These may include but are not limited to transcribing physician orders, answering telephones, and recording/relaying messages. Orders and maintains unit supplies. Works independently organizing records, maintains and updates patient records utilizing medical information system. Interacts with psychiatric patients ranging in age from 18 to geriatric, visitors, staff and physicians. Assists in the maintenance of a clean and safe environment, assists the patient care team to provide various patient care activities and maintains customer service focus essential for smooth unit operation

Education & Training: High school diploma or equivalent. Ability to read, write and comprehend medical terminology. Minimum score of 80% on medical terminology examination required. Work Orientation &Experience: One (1) year of experience as a unit secretary preferred. The incumbent may require 2-3 weeks of detailed job orientation and training to perform essential job functions with a mentor and/or educator. Training in aggressive patient management. Skills & Abilities: Ability to: a. convey effective verbal and written communications; b. ability to read, write and comprehend medical terminology; c. follow directions; d. perform simple mathematical functions correctly; e. respond to emergency situations appropriately; f. adapt hours of availability to variable and changing needs of the hospital, including all shifts; g. effectively function as a member of a collaborative team; h. independently organize and manage time effectively, setting appropriate priorities; i. complies with OSHA standards j. manual finger dexterity with hand-eye coordination, and k. computer skills.