Director, Media Portfolio & Operations

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Job Title: Director, Media Portfolio & Operations

Company Name:	Best Buy
Location:	Richfield, MN
Position Type:	Full Time
Post Date:	03/09/2026
Expire Date:	05/09/2026
Job Categories:	Advertising/Marketing/Public Relations, Arts, Entertainment, and Media, Employment Placement Agencies, Finance/Economics, Human Resources, Retail/Wholesale, Sports and Recreation, Executive Management, Nonprofit and Volunteer Services

Job Description

Director, Media Portfolio & Operations
As the Director of Media Portfolio and Operations, you'll lead the strategy, governance, and operational systems and process that keep our media investment engine running effectively. You'll guide a team responsible for advertising operations, media portfolio management, planning workflows, and performance visibility while partnering closely with marketing, Best Buy Ads, finance, and analytics. This role is ideal for a seasoned people leader who excels at simplifying complexity, driving alignment, and building scalable operational foundations.

This role is remote eligible, which means you will work virtually from home or another non Best Buy location. As part of this role, there will be travel between Chicago, New York, and Minnesota, estimated at approximately 10-25%. The specific work arrangements and travel cadence may vary by role and team, with additional details shared by the recruiter or hiring manager during the hiring process.

What you'll do

Lead strategy, governance and oversight of our media portfolio across channels and campaigns
Build and maintain operational frameworks, documentation, calendars, and workflows that ensure clarity and alignment
Partner with cross functional leaders to gather inputs, align plans, and support seamless execution
Oversee reporting, dashboards, and insights that guide investment decisions and performance optimization
Identify and implement opportunities to streamline media processes, improve efficiency, and scale best practices
Lead, coach, and develop a high performing team focused on media operations and portfolio management

Basic qualifications

10 years of experience in media, marketing, retail, advertising operations, or related fields
8 years of people leadership experience, including managing managers
Ability to lead complex media operations or portfolio functions
Strong organizational, strategic thinking, and communication skills
Ability to collaborate across multiple teams and senior stakeholders
Ability to work with data, reporting tools, and performance frameworks

Preferred qualifications

Experience leading media operations, advertising operations or investment governance
Familiarity with workflow, project management or portfolio management tools
Understanding of retail media networks or digital advertising ecosystems
Experience driving change and implementing new processes or systems
Ability to thrive in a fast paced, evolving environment
Experience with media tools such as Demand Side Platforms and media quality assurance processes
Experience with media tags to include DoubleVerify, Floodlights and IAS

What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

Competitive pay
Generous employee discount
Physical and mental well-being support

About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.tm

Best Buy is an equal opportunity employer.

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Contact Information

Company Name:

Best Buy

Website:

https://jobs.bestbuy.com/bby?id=job_details&req_id=1018773BR&source=HBCUConnect

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