Performs general clerical and reception duties within a specific department. Works under general supervision within the department.

1. Answers telephone, refers calls and takes messages for department staff.

2. Functions as office receptionist, greeting and directing walk-ins.

3. Operates standard office equipment as needed to perform tasks.

4. Processes incoming and outgoing mail for the department.

5. Performs other duties as assigned.

Experience in a customer service /or clerical position.

1. Ability to use a personal computer and office equipment.

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.