When a major airline carrier like Malaysia Airlines suffers a disaster like the disappearance of flight MH370, a crisis management program is immediately triggered to assist family members.
In the U.S., the National Transportation Safety Board (NTSB) coordinates the response through its Transportation Disaster Assistance Division (TAD) in accordance with the Aviation Disaster Family Assistance Act of 1996. It makes the TAD “the coordinator for the integration of Federal government resources and the resources of other organizations to support efforts of local and State governments and the air carrier to meet the needs of aviation disaster victims and their families,” according to NTSB’s Federal Family Assistance Plan for Aviation Disasters.
The law sets out a number of steps airlines must follow to aid those affected by an accident.
http://www.nbcnews.com/storyline/missing-j...
Posted By: Jen Fad
Monday, March 10th 2014 at 8:59PM
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